On Demand Delivery Tracking App

Client

Tracking the movement of ordered products, right from the point of origin to the final destination, is beneficial for both businesses and customers. That’s why a reputed food delivery services company hired Scalan Labs to build an on-demand delivery tracking application.

Solution

The idea was to develop a combination of a web app (for the business owner) and a mobile app (for delivery staff) for synchronizing ordering and delivery operations; at the same time, keeping the customers in the loop.

The web app has a no-frills interface designed for viewing incoming orders from customers, assigning tasks to delivery agents and managing them remotely. The business admin can live-track delivery staff – their current location and travel routes (in expandable map view), distance travelled, total time taken for delivery, etc. Also, customer reviews, ratings and complaints, if any, can be easily handled through the app.

The mobile app is designed to help delivery agents to view and pick new tasks, set routes to customer location, get real-time voice alerts about location route, receive delivery confirmation in the form of the customer’s digital signature, and so on.

Platform: Web, iOS and Android
Technology: Swift, Kotlin, React JS, Node JS, MongoDb

Results

The delivery tracking application improved accountability and operational efficiency among delivery personnel; the app’s Analytics and Reports feature captures all the data related to the staff performance and helps generate reports for reference.

Overall, the fortunes of the company increased as it could garner a loyal customer base due to the app’s quick turnaround time and customer-oriented delivery process that focused on real-time communication.

 “If you’re offered a seat on a rocket ship, don’t ask what seat.”
Sheryl Sandberg, COO of Facebook

More Case Studies

Social Network App For Travelers
Travel
Online Edtech Industry
Web based Learning Management System (LMS)
Ed Tech
Sales BI Dashboard
Sales BI Dashboard for a Restaurant Chain
Business Intelligence
Fashion Retail Survey app
Retail Survey Kiosk iPad & Tablet App
Retail
Tourist Guide App
Travel Guide App
Travel
Digital SIgnage Museum
Digital Signage Solution For Museum
Digital Transformation
Home Care Services For Mobile Healthcare Platform
Home Care Services For Mobile Healthcare Platform
Healthcare
Field Audit App For a Restaurant Chain
Field Audit App For Restaurants
Restaurants & Food Services

Contact Us Today.

Looking for an On Demand Delivery Tracking App Development Company? Get in touch with our team to find out more about how we can develop your game.